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Refund Policy


As long as your order has not been dispatched, we can cancel it and refund your amount. You can cancel your order by sending us e-mail at info@jumbogrocery.com In such a case we will refund any payments already made by you for the order. However, in the event you fail to cancel the order within 24 hours of making payment we shall not be liable to refund you the payments made by you.

If we suspect any fraudulent transaction by any User or any transaction which defies the terms and conditions of the Agreement, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and Users and would deny access to them or cancel any orders placed by them.


Return and Refunds

It is our endeavor to deliver quality products to our customers, however, in the event the product delivered to you is damaged or spoilt, you can place a request for return of the such product to the Company at the time of delivery.